Contact

Email: contact@loansplainly.com

This is the editorial contact channel for correction requests, editorial questions, and general site feedback. The public contact address is shown below when this page renders.

There is no phone line, live chat, or intake form at this time. We aim to respond when capacity allows.

Loans Plainly is a consumer financial education site. The editorial team can engage with three types of messages:

Correction requests - If you believe a page on this site contains an inaccurate figure, a misleading explanation, a broken link, or content that conflicts with an authoritative source, we want to know. Accurate educational content matters, and we take correction requests seriously. See the corrections policy for how we evaluate and handle material corrections.

Editorial questions - If something on a page is unclear, if a term is used without enough context, or if you have a question about how the site approaches a topic (our methodology, our sourcing standards, or our scope), those questions belong in this channel.

General site feedback - If a calculator produces an unexpected result, if a link is broken, or if you have a suggestion about content coverage, use this channel. We cannot act on every suggestion, but we read them.

No message sent to this address will result in personalized financial advice, a loan recommendation, a lender referral, a rate quote, or an evaluation of your credit situation. If you are trying to decide whether to take a specific loan, compare specific lenders, or understand a disclosure you have received from a lender, this contact channel is the wrong place. Read the relevant educational pages on this site and contact the lender directly for product-specific questions.

Messages that give us enough context to respond usefully include the following. Use this as a checklist before sending.

You do not need to include your loan amount, credit score, income, employment history, or any personal financial details. We do not request or store personal financial information, and including it does not change what we can offer. See the privacy policy for how we handle any personal information received through this channel.

• The page URL you are asking about - paste the full address from your browser; "the loans page" is not specific enough when the site has many loan-related pages
• A concise description of the question, the issue, or the correction you are suggesting - one to three sentences is usually sufficient
• What you expected vs. what you found - for corrections, this framing makes it easier to evaluate the claim; "the page says X but I believe it should say Y because Z" is more actionable than "this seems wrong"
• A source or reference if you are disputing a factual claim - a link to an authoritative source (a government publication, a regulatory agency document, a lender's official disclosure) helps us evaluate correction requests faster than an unsourced assertion
• Your name or a pseudonym if you would like to be identified in any correction acknowledgment - this is optional; anonymous correction requests are evaluated on the merits of the argument, not the identity of the sender
• The browser and device you were using if you are reporting a technical issue - this helps diagnose calculator problems, rendering errors, and broken links

The examples below show what a useful message in each category looks like. These are format examples only.

Correction request example:

> Subject: Correction request - /glossary/apr > > The APR glossary page states that APR always includes all fees charged by the lender. I believe this is imprecise - federal disclosure rules excludes certain fee types from the APR calculation. Here is a link to a primary regulatory explanation (URL omitted in this format example). Could you review and clarify?

This message works because it names the specific page, identifies the specific claim, explains why it may be wrong, and includes a source.

Editorial question example:

> Subject: Question about calculator methodology - /calculators/loan-payment > > The loan payment calculator produces an estimate but does not explain what compounding convention it uses. Is this monthly compounding on the outstanding balance? I want to understand whether the estimate matches a standard amortization formula.

This message works because it identifies the page, asks a specific methodology question, and explains why it matters to the person asking.

Technical feedback example:

> Subject: Broken link - /loans/personal > > The link to the origination fee glossary entry on the personal loans page returns a 404 error. I am using Chrome on a desktop. URL: loansplainly.com/loans/personal.

This message works because it identifies the page, describes the issue specifically, and includes the technical context needed to reproduce it.

We read every message that arrives at the editorial address. We cannot guarantee a response to every message, and we do not commit to a specific response timeline.

Correction requests that include a specific claim, a specific page, and an authoritative source are given priority. We evaluate corrections on the merits - whether the content is factually inaccurate or materially misleading - rather than on the volume of requests about the same topic.

If a correction is accepted, we update the page and note the correction in accordance with the corrections policy. We do not publish the names of correction requesters without their consent.

If a message falls outside our scope - loan applications, lender referrals, personal advice - it will not receive a substantive response. Sending the same message multiple times does not change this.

### Can I send you my loan disclosure and ask you to explain it?

We cannot review individual loan documents or tell you whether a specific offer is appropriate for your situation. What we can do is point you to educational pages on this site that explain the terms and concepts that appear in most loan disclosures - APR, origination fees, total of payments, prepayment terms, and others. If something in a lender's disclosure does not match what we describe in general educational terms, that is worth noting as potential editorial feedback.

How long does it take to get a response? We do not publish a response time commitment because we cannot guarantee one for every message. Correction requests with clear sourcing tend to be reviewed faster than general feedback. Messages outside our editorial scope do not receive substantive responses.

Is my email address stored or shared? Email addresses received through this channel are handled as described in the privacy policy. We do not sell or share contact information with third parties for marketing purposes. We do not add senders to mailing lists without consent.

If I find an error, will you fix it? We evaluate correction requests on the merits of the argument - whether the content is factually inaccurate or materially misleading - not simply because a request was received. Requests that include a specific claim, a specific page URL, and a credible source are more likely to result in a review and update. Requests that disagree with a framing choice, a style decision, or an editorial scope decision without identifying a factual error are less likely to result in a content change. See the corrections policy for the full evaluation process.